Guiding you to Joyful
Living with Dementia
The Guide Model Program at Oakwood Creative Care
GUIDE (Guiding an Improved Dementia Experience) provides comprehensive, compassionate, and personalized support for those navigating the journey of dementia.
Personalized Care Navigation
A dedicated Care Navigator will help you access resources, coordinate services, and develop a care plan tailored to your specific needs, ensuring you get the best support for your specific situation.
Caregiver Relief: Adult Day Clubs
Our Adult Day Clubs provide an enriching environment for your loved one with dementia—giving you time to rest while they engage in community and activities that keep their mind sharp and body active.
Family Caregiver Training & Support
Family caregivers are equipped with the skills and resources needed to care for their loved ones with dementia. Education and support programs empower you to overcome challenges, relieve stress, and build confidence.
24/7 Dementia GuideLine
You don’t have to face dementia alone. GUIDE’s 24/7 Dementia Support Line connects you with a dementia specialist anytime you need assistance. Whether you have questions, face challenges, or need guidance, support is always just a call away.
Talk to the Doc!
Connect with experienced clinicians who provide comprehensive assessments, monitor medications, and ensure coordinated care. With expert guidance tailored to individual needs, families can feel confident navigating dementia care.
Solutions for Independent Living
Through GUIDE, participants gain access to resources and services that prioritize safety and independence, making it possible to live comfortably at home with dementia.
From Overwhelmed to Empowered:
GUIDE Lights the Way Through Dementia
The Centers for Medicare & Medicaid Services (CMS) created the GUIDE model to enhance the quality of life for people living with dementia, reduce caregiver strain, and enable individuals to remain living in their homes.
As a founding provider of GUIDE in Arizona, Oakwood Creative Care is proud to offer the complete menu of services covered by the program. These services include thorough assessments, care plan development, respite care through adult day clubs, and ongoing care navigation. Families have 24/7 access to a support line to connect with an OCC dementia specialist for advice or support with various dementia-related questions or challenges they encounter. Additionally, GUIDE participants have unlimited access to community support groups, training and educational presentations, and social events.
With the GUIDE model at Oakwood Creative Care, families can navigate dementia with confidence and focus on creating meaningful moments together at home.
More Support, More JOY
Compare Membership Options to Improve Your Dementia Journey
General Access (Free)
Walk-Ins Welcome At The Dementia Hub (and soon Chandler) Locations- Access to Community Connections
- Educational Guest Speaker Presentations
- Memory Café
- Grief Support Groups
- Dementia Experience Class
- Caregiver Break: Adult Day Club*
- 24/7 Dementia GuideLine (Phone Support Hotline)
- Care Navigation & Planning
- Timely Medical Support, Talk to the Doc!**
- Comprehensive Clinical Assessment
- Ongoing Support & Monitoring
- COPE Problem Solving Workshop by Licensed Occupational Therapist***
- Fees waived for Paid Trainings & Educational Events
GUIDE Membership
Covered by Medicare Parts A & B with other requirements listed further below.- Access to Community Connections
- Educational Guest Speaker Presentations
- Memory Café
- Grief Support Groups
- Dementia Experience Class
- Caregiver Break: Adult Day Club*
- 24/7 Dementia GuideLine (Phone Support Hotline)
- Care Navigation & Planning
- Timely Medical Support, Talk to the Doc!**
- Comprehensive Clinical Assessment
- Ongoing Support & Monitoring
- COPE Problem Solving Workshop by Licensed Occupational Therapist***
- Fees waived for Paid Trainings & Educational Events
Hub Membership
Private Pay to enjoy most benefits if the loved one with Dementia does not have Medicare Parts A or B.- Access to Community Connections
- Educational Guest Speaker Presentations
- Memory Café
- Grief Support Groups
- Dementia Experience Class
- Caregiver Break: Adult Day Club*
- 24/7 Dementia GuideLine (Phone Support Hotline)
- Care Navigation & Planning
- Timely Medical Support, Talk to the Doc!**
- Comprehensive Clinical Assessment
- Ongoing Support & Monitoring
- COPE Problem Solving Workshop by Licensed Occupational Therapist***
- Fees wavied for Paid Trainings & Educational Events
*Adult Day Clubs are commonly-known as a Adult Day Care, though we call it a “club” to emphasize that its a fun and friendly environment with cognitive engagement activities. There may be alternate sources of funds available for Adult Day Clubs if your loved one is not elegible for GUIDE membership. Adult Day Club is also available seperatly through private pay.
**A doctor is on staff for urgent, non-ER needs, like UTI testing or antibiotic prescriptions. No scheduling appointments days or weeks later when your primary care or other doctor happens to have an opening. No waiting an hour or more to meet with the doctor once you arrive. No flustered, busy doctors addressing only some needs while ignoring what your loved one might need right now. This does not replace your primary care provider, it supplements your primary care and gives you timely response when you need it as long as it’s not a case for the Emergency Room.
***These workshops are still available through private pay for non-GUIDE and non-HUB members. See also the COPE program, which stands for Care of Older People in their Environment. The same Occupational Therapists who are part of the COPE program conduct these Problem Solving Workships. Occupational Therapists are trained, licensed professionals who help individuals with Activities of Daily Living (ADLs), ensure that the home environment is functionally safe to avoid trips and falls and other important aspects for the well-being of the individual with Dementia and family caregivers.
Eligibility Requirements for GUIDE Membership
✔️ Confirmed dementia diagnosis
✔️ Medicare as the primary payer
✔️ Enrollment in Medicare Parts A & B
✔️ Not currently utilizing Medicare hospice benefits
✔️ Not residing in long-term nursing home (assisted living facilities are not eligible)
* Contact us to review your coverage and verify eligibility.
* Not a medicare recipient? Contact us about alternative programs to meet your needs. HUB membership has most benefits available through private pay, and other programs are available.
Activate your GUIDE
Benefits Today
Navigate dementia with confidence and joy! Send us a message below, or call us at 480-625-3867 to learn more and get started today.
Oakwood Creative Care is a participant of Medicare’s Guide Model Program, offering this service at our The Oakwood Hub location in Mesa, Arizona or our senior day care club locations in Chandler, Sun Lakes, and Mesa. Learn more about the guide program at CMS Centers for Medicare & Medicaid Services, here.